Privacy policy

This policy explains how Digital Coders LLC (“Digital Coders”, “we”, “us”), a Washington limited liability company, collects, uses and shares information through digitalcodersusa.com (the “Site”) and when we provide our services.

1. Information we collect

Information you give us. When you request a free AI visibility check, fill in a form, email us or become a client, we collect what you provide, such as your name, business name, website, trade, city and state, email address, phone number and the content of your messages.

Information from clients. To deliver our services, clients give us business information (services, service areas, prices, photos, certifications) and access to accounts such as their website, Google Business Profile and Google Search Console. We ask clients to grant user access rather than share passwords.

Information collected automatically. When you visit the Site, we and our analytics providers, such as Google Analytics, collect technical information: IP address, browser and device type, pages viewed, referring pages and approximate location. We use cookies and similar technologies for this.

Public information. For free checks, audits and client work, we review publicly available information about businesses, such as websites, business listings, reviews and the answers AI tools give about them.

2. How we use information

• To run free checks and send you the results.
• To provide, manage and bill for our services.
• To respond to messages and schedule calls.
• To send service emails and, if you agree or where the law allows, occasional marketing emails. Every marketing email includes an unsubscribe link.
• To operate, secure and improve the Site.
• To comply with law and enforce our terms.

3. AI tools, service providers and processing outside the US

We deliver our services with AI tools and human review. We share information with service providers who process it on our behalf, including website hosting, email, scheduling, payment processing, analytics, AI visibility tracking and AI model providers. They may use it only to provide their services to us.

Our team and some of our service providers are located outside the United States, so your information may be stored and processed in other countries, where data protection laws may differ from those where you live. We take reasonable steps to protect it wherever it is processed.

4. When we share information

We share information only:

• with the service providers described above;
• when required by law, subpoena or court order, or to protect our rights, property or safety, or that of others;
• in connection with a merger, sale or transfer of our business, in which case this policy continues to apply to your information; or
• with your consent.

We do not sell personal information, and we do not share it for targeted advertising. If that ever changes, we will update this policy and offer any opt-out the law requires before doing so. Where a law requires it, we treat a Global Privacy Control signal from your browser as a request to opt out.

5. How long we keep information

We keep free check requests and results for up to 24 months unless you become a client. We keep client records for the length of the engagement and up to 7 years afterward for tax, accounting and legal purposes. We then delete or anonymize the information.

6. Security

We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices and rights

• Marketing emails: unsubscribe using the link in any marketing email.
• Cookies: you can block or delete cookies in your browser settings; parts of the Site may not work as intended.
• Access, correction and deletion: you can ask what information we hold about you, and ask us to correct or delete it, by emailing hello@digitalcodersusa.com. Depending on where you live, you may have additional rights under state law. We will verify your request and respond within 45 days, and we will not treat you differently for exercising your rights. We may keep information we are required to keep by law or need to resolve disputes or enforce our agreements.

8. Children

The Site and our services are for businesses and are not directed to children. We do not knowingly collect information from anyone under 16. If you believe we have, email us and we will delete it.

9. Health data

We do not collect consumer health data as defined in Washington’s My Health My Data Act.

10. Changes to this policy

We may update this policy. We will post the new version on this page with a new effective date, and notify clients by email of material changes.

11. Contact us

Digital Coders LLC · hello@digitalcodersusa.com